Shipping policy
Shipping Policy
Software Products
• Delivered digitally, no physical shipping.
• No shipping charges for software.
• Download or activation details are emailed after checkout.
Merchandise and Apparel
• Printed, fulfilled, and shipped by Printful.
• All production and shipping are handled by Printful’s facilities.
Production and Shipping Times
• Printful production usually takes 2 to 7 business days.
• Shipping time varies by location, carrier, and method.
Shipping Costs
• Calculated at checkout using Printful’s real time carrier rates.
Order Tracking
• A tracking link is emailed once your merch ships.
• Tracking updates come directly from Printful’s carriers.
Split Orders
• Software and merch ship separately.
• Software arrives instantly by email.
• Merch ships after Printful completes production.
Returns and Exchanges for Merchandise
• Printful items are made on demand, so no returns or exchanges unless the item is defective, misprinted, or damaged.
• If you receive a defective item, email us with photos within 7 days and we will help you open a claim with Printful.
Questions
• For help, visit Purafied Support